Almat Flying Club Comments |
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| Date Submitted: | January 15, 2012 |
| Flight School: | Almat Flying Club |
| Location: | WM - Coventry, England |
| Instruction & Ground School: | 1 out of 10 |
| School Facilities: | 1 out of 10 |
| Aircraft & Courses: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Disgusted by Almat Aviation in Coventry I have never been treated in such a disgusting and unprofessional manner after purchasing a 2 hour flying lesson with Almat Aviation. Upon arrival I was greeted by an instructor who informed me that the company in fact double books customers so that one student can sit in the back of the plane for an hour whilst the other takes their lesson and then vice versa. After agreeing to this without choice, and following a short briefing I sat in the back of the plane for one whole hour whilst another student took her lesson. We then landed and purported to swap over. Upon landing a rude, obnoxious and quite frankly, arrogant manager, informed me that I would actually only be allowed 30 minutes of flight time. With customers waiting, I was to "quickly" have my flying lesson as a mistake had been made and in actual fact when you pay a ridiculous amount of money to Almat Aviation for a "2 hour flying lesson" they actually mean 30 minutes. Never have I been treated with such disregard and belittlement and I hope that upon reading this review, Almat Aviation will place some consideration upon their customer relations. The manager was simply not interested in even reasoning with me as through no fault of my own, his company were behind on schedule. I strongly recommend that people think twice before booking with such an unprofessional company! |
| Submitted by: | Jess 26 year-old :: Female Reviewer :: Uk |
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